
Privacy Statement​
Twogere is committed to protecting your personal data and respecting your privacy. This Privacy Statement explains how we collect, use, store, and share personal data when you interact with us—whether through our website, email, events, or partnerships.
Who We Are
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Twogere is a nonprofit organization committed to improving mental health outcomes for young people. For the purposes of this policy, Twogere is the data controller, meaning we are responsible for how your personal data is handled. If you have questions, please contact us at info@twogereug.org
What Information We Collect
We may collect the following personal data:
Name, email address, phone number
Organization or school you’re affiliated with
Photos or recordings (only with consent)
Survey responses or feedback from events
Technical data like your IP address (via cookies)
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We collect this data when you:
Visit our website or contact us through it
Participate in our Social Contact Education sessions
Collaborate with us as a partner, volunteer, or funder
Respond to our feedback forms or newsletters
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How We Use Your Data
We use your data to:
Respond to inquiries and provide support
Deliver events, workshops, and program activities
Keep records for monitoring, evaluation, and reporting
Improve our services and website experience
Stay in touch about future activities or partnerships
Comply with legal, financial, and donor requirements
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We process your data based on:
Your consent (e.g., when you sign up or register)
Our legitimate interest in improving mental health services
Our legal or funding obligations
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How Long We Keep Your Data
We only keep your personal data as long as needed for the purposes above. Examples:
If you fill in a contact form or survey, we may retain that data for up to 2 years.
If your data is part of financial or program reporting, we may keep it for up to 7 years as required by law or our funders.
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Sharing Your Data
We do not sell or trade your personal information.
We may share your data with:
Service providers who help run our website or database
Partners, evaluators, or funders (anonymized where possible)
Authorities, if legally required
If your data is transferred outside Uganda (e.g., through cloud storage), we ensure it's protected in line with international standards.
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Your Rights
You have the right to:
Access a copy of your personal data
Correct or update your information
Ask us to delete your data
Restrict or object to how we process your data
Ask us to send your data to another organization (data portability)
To make any of these requests, email us at: info@twogereug.org
If you believe we haven’t handled your data correctly, you may also contact Uganda’s Personal Data Protection Office: https://www.nita.go.ug
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Cookies and Website Tracking
Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage or disable cookies in your browser settings. See our Cookie Statement for more details.
Third-Party Websites
Our website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
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Updates to This Policy
We may update this Privacy Statement from time to time. The most current version will always be available on our website.
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Last updated: December 2024