Who We Are

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Twogere is a nonprofit organization committed to improving mental health outcomes for young people.  For the purposes of this policy, Twogere is the data controller, meaning we are responsible for how your personal data is handled. If you have questions, please contact us at info@twogereug.org

 

What Information We Collect
We may collect the following personal data:

Name, email address, phone number

Organization or school you’re affiliated with

Photos or recordings (only with consent)

Survey responses or feedback from events

Technical data like your IP address (via cookies)

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We collect this data when you:

Visit our website or contact us through it

Participate in our Social Contact Education sessions

Collaborate with us as a partner, volunteer, or funder

Respond to our feedback forms or newsletters

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How We Use Your Data
We use your data to:

Respond to inquiries and provide support

Deliver events, workshops, and program activities

Keep records for monitoring, evaluation, and reporting

Improve our services and website experience

Stay in touch about future activities or partnerships

Comply with legal, financial, and donor requirements

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We process your data based on:

Your consent (e.g., when you sign up or register)

Our legitimate interest in improving mental health services

Our legal or funding obligations

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How Long We Keep Your Data
We only keep your personal data as long as needed for the purposes above. Examples:

If you fill in a contact form or survey, we may retain that data for up to 2 years.

If your data is part of financial or program reporting, we may keep it for up to 7 years as required by law or our funders.

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Sharing Your Data
We do not sell or trade your personal information.
We may share your data with:

Service providers who help run our website or database

Partners, evaluators, or funders (anonymized where possible)

Authorities, if legally required

If your data is transferred outside Uganda (e.g., through cloud storage), we ensure it's protected in line with international standards.

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Your Rights
You have the right to:

Access a copy of your personal data

Correct or update your information

Ask us to delete your data

Restrict or object to how we process your data

Ask us to send your data to another organization (data portability)

To make any of these requests, email us at: info@twogereug.org

If you believe we haven’t handled your data correctly, you may also contact Uganda’s Personal Data Protection Office: https://www.nita.go.ug

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Cookies and Website Tracking
Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage or disable cookies in your browser settings. See our Cookie Statement for more details.

 

Third-Party Websites
Our website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

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Updates to This Policy
We may update this Privacy Statement from time to time. The most current version will always be available on our website.

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Last updated: December 2024